Solace Billie Velvet Embossed Duvet Cover Set
Style number: DC1938
From $149.90 to $229.90
Now from $37.50 to $59.00
SOLACE BILLIE VELVET EMBOSSED DUVET COVER SET
Front & Reverse: 100% Polyester
You will never want to leave your bed with the Solace Billie Velvet Embossed Duvet Cover Set. A luxurious velvet feel creates added softness for ultimate comfort, perfect for a cosy atmosphere. Available in three vibrant hues of Fuchsia, Orange and Green.
Each Duvet Cover Set Includes
1x Duvet Cover
2x *Pillowcases (*excludes Single Sets which come with 1x Pillowcase)
Sizes:
Single: 140x210cm (Pillowcase x1) 48x74
Double: 180x210cm (Pillowcases x2) 48x74
Queen: 210x210cm (Pillowcases x2) 48x74
King: 240x210cm (Pillowcases x2) 48x74
Super King: 265x210cm (Pillowcases x2) 48x74
Care Instructions:
Wash prior before first use. Launder whites, colours, and prints separately. Cold hand or machine wash inside out on gentle cycle. Do not rub, soak or wring. Do not bleach. Line dry in shade. If desired press with cool iron on reverse. Do not dry clean.
Made in China.
Delivery Options:
Delivery to home - free standard delivery on orders over $200
Click and Collect - free on all orders including over sized items
Size Guide
Measurements by size for BB&B Duvet Covers & Duvet Inners
Single: 140cm x 210cm
K Single: 180cm x 210cm
Double: 180cm x 210cm
Queen: 210cm x 210cm
King: 245cm x 210cm
S King: 265cm x 210cm
C King: 285cm x 210cm
These sizes are an indication only and can vary slightly from brand to brand.
Delivery Options
Delivery Charges
|
NZ Delivery |
Freight |
|
Orders of standard items up to $200 |
$7.50 |
|
Orders of standard items over $200 |
FREE* |
|
Bulky 1 |
$15 |
|
Bulky 2 |
$25 |
|
Bulky 3 |
$50 |
|
Bulky 4 |
$75 |
|
Bulky 5 |
$100 |
|
Bulky 6 |
$170 |
|
Bulky 7 |
$250 |
|
Bulky 8 |
$300 |
* Registered customers
All prices are for shipping within New Zealand. Currently we only ship within New Zealand.
All standard items are standard as regards freight except items marked Bulky 1, Bulky 2, Bulky 3, Bulky 4, Bulky 5, Bulky 6 and Bulky 7 where those specific charges apply.
For customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and D'Urville Island) We reserve the right to add a surcharge to the freight cost. We will contact you prior to dispatch for your approval.
Delivery Method
Online orders are delivered using PBT couriers and require a signature upon delivery so they can be tracked.
We only deliver to residential or business addresses. PO Boxes are not accepted for security reasons.
Please ensure you have your order delivered to an address where someone is available to sign for it. If you were unavailable to sign for an item when our courier called, we will leave a Card to Call (usually found in the letterbox) at the delivery address. This card details when the delivery was attempted, the number and what you need to do to have the items re-delivered.
What are my options for re-delivery of the item?
You can choose from one of the following options:
- Collection at a nearby PBT depot
- Re-direction to another address (for example you could have it delivered to your work during the day)
- Re-delivery to the original address (good if you know you will be available at the address to sign for delivery)
To avoid any inconvenience please consider the options of re-direction to another address where you will be available to sign for the item or collection from a nearby PBT depot.
Please note: We will not attempt to deliver again until we have heard from you.
If you decide that you would like PBT to attempt re-delivery again but are happy for them to leave the parcel at the address if you are not present then please ring PBT to arrange re-delivery and then fill out the "agreement to leave freight (parcel)" section on the card to call and leave it in the letterbox.
Returns
Returns Policy
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,
Wiri,
Auckland, 2102
Call us TOLL FREE on 0800 002 676 for further assistance.
Terms and Conditions
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.
Reviews
Here's what some of our customers are saying about this product
From:Joanne
- ROTORUA
The duvet was not fit for purpose and I would have returned it if it wasn’t such a hassle. The velvet is only on one side and the back fabric is a horrible thin polyester that both feels nasty and doesn’t let the duvet fall nicely on the bed. It slips around do you always see the backing fabric. The velvet is more acceptable but is still more polyester than expected and doesn’t handle well either. I will buy instore next time where I can take a better look.
(Posted on 2 Jan 2024)
From:Sue
- Martinborough
I have just brought my third one of the duvet cover. I just like them. Sylhet and colour very retro and an amazing price. Service and delivery amazing thank you Sue
(Posted on 28 Dec 2023)
From:Kimberley
- Manawatu
Great cover, nice and soft, great colour but did fade in the wash.
(Posted on 24 Nov 2023)
From:Tanya
- Hamilton
Love it.. fits nice and is so soft
(Posted on 23 Nov 2023)
From:Gaylene
- Manawatu
Would recommend that you go in store to check the colors out. I purchased the orange cover as I loved how bright it looked online. Was disappointed that color was like a burnt/rusty orange.
(Posted on 22 Nov 2023)
From:Tracy
- Invercargill
Beautiful absolutely love it
(Posted on 21 Nov 2023)
From:Fiona
- Hamilton
Received this really quickly. As is a gift for Christmas I have opened the parcel to check it is what I ordered but haven’t opened the bedspread up.
(Posted on 19 Nov 2023)
From:Dione
- Christchurch
Love this , pretty colour
(Posted on 19 Nov 2023)
From:Michaela
- Hamilton
I was very disappointed with this duvet. I ordered it online and when it arrived it was not Fushia or Pink in any form. It was Plum, a deep purple colour. Very disappointed. Purchased for my daughter who is obsessed with pink. Don’t make the same mistake I made. It pays to go in store and check things out before you buy.
(Posted on 19 Nov 2023)
From:Kirsty
Great product. Colour pops. Love it
(Posted on 19 Nov 2023)
From:Miriama
- Otara
Quality product & excellent customer service Thank you
(Posted on 28 Oct 2023)
From:Tuli
- Auckland
Lovely color, very soft, and it sure lights up the room. Great for my girls bedroom. I will be buying more soon.
(Posted on 24 Oct 2023)
From:Rika
- Whangaparaoa
Good quality. Very soft and comfortable.
(Posted on 11 Oct 2023)
From:Emily
- New Plymouth
I’m so glad I bought this, it’s nice and warm for the change in seasons. I got this in green and I thought it might be too bright for my room but it looks beautiful.
(Posted on 5 Oct 2023)
From:Tracey
- Bryndwr, Christchurch
Arrived quick well packaged very happy thanks
(Posted on 2 Oct 2023)
From:Karleen
- Auckkand
Lovely but wrong colour online to actual item. Online it looks fuchsia and it is actually plum in colour!8kuv
(Posted on 2 Oct 2023)
From:Josie
- NAPIER
Value P2wWfor money.Lovs the colour and the duvet coverxw66
(Posted on 27 Sep 2023)
From:Judy
- Petone
So happy love the colour . Ordered online.Super fast delivery
(Posted on 23 Sep 2023)
From:Tawhiti
- New Plymouth
Love mine so soft and love the colour, fast efficient service too
(Posted on 23 Sep 2023)
From:Katie
- Christchurch
Bought 2. 1 in store, 1 delivered. Returned 1 as when I washed the first one I got it fell apart at seam. Needed to use for guest so I machine sewed it up. When I went to pick up second one I returned it instantly as paying far too much to have to sew myself. Told shop person this, she wasn’t overly interested in the issue. e sewed it up
(Posted on 20 Sep 2023)
Reply: Hi there, We are deeply sorry that you are facing this issue. Please email us on [email protected] so we can have this issue resolved for you.
From:Christine
- Balclutha
Great buy
(Posted on 18 Sep 2023)
From:Christine
- Balclutha
Great buy and so comfy and warm though lightweight
(Posted on 18 Sep 2023)
From:Jayne
- Dargaville
Great service but I thought it was a lighter green in colour but it’s ok
(Posted on 17 Sep 2023)
From:Kavita
- Tauranga
Loved the fabric, so soft..and I got the olive colour and love it. Would definitely recommend
(Posted on 17 Sep 2023)
From:Jayne
- Cambridge
Fast delivery - I purchased the orange cover which is a far better burnt orange/rust colour than it looks in the photo.
(Posted on 17 Sep 2023)
From:Kim
- Tauranga
Had a small rip hole near the top end after opening. Very thin blanket and over priced. Waste of money.
(Posted on 15 Sep 2023)
From:Heather
- Manawatu
Purchased the orange colour and I am very happy with the beautiful deep rich rust orange that it is.
(Posted on 14 Sep 2023)
From:Christine
- Feilding Manawatu
The colour, texture and warmth Duvet cover set is fantastic.
(Posted on 14 Sep 2023)
From:Rhonda
- Kerikeri
Love the colour & feel.
(Posted on 13 Sep 2023)
From:Lynette
- New Plymouth
Little disappointed on the quality
(Posted on 13 Sep 2023)
Reply: Oh no we are so sorry to hear this has happened, Please reach out to our customer service team via email: [email protected] we will assist with a resolution for you. Warm regards, BBB Team
From:Shirley
- Napier
This duvet cover is lovely! Feels very luxurious but didn’t cost an arm and a leg
(Posted on 13 Sep 2023)
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