Cloud 9 Memory Foam Pillow
Style number: PI0192
CLOUD 9 MEMORY FOAM PILLOW
Dimensions: 45 x 73cm
100% Polyester Removable & Washable Outer
Shredded Memory Foam Fill
Experience ultimate comfort with the Cloud 9 Memory Foam Pillow. Crafted with shredded memory foam fill to shape to your head and neck, offering personalized support for a restful nights sleep.
Care Instructions
Cold, gentle machine wash removable outer only. Do not bleach, soak or tumble dry. Do not dry clean.
Made in China.
For hygiene reasons, we cannot accept change-of-mind returns on pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters, or other bedding and personal items. This does not affect your rights under the Consumer Guarantees Act 1993 if the product is faulty.
Delivery Options:
Delivery to home - free standard delivery on orders over $200
Click and Collect - free on all orders including over sized items
Delivery Options
Delivery Charges
|
NZ Delivery |
Freight |
|
Orders of standard items up to $200 |
$7.50 |
|
Orders of standard items over $200 |
FREE* |
|
Bulky 1 |
$15 |
|
Bulky 2 |
$25 |
|
Bulky 3 |
$50 |
|
Bulky 4 |
$75 |
|
Bulky 5 |
$100 |
|
Bulky 6 |
$170 |
|
Bulky 7 |
$250 |
|
Bulky 8 |
$300 |
* Registered customers
All prices are for shipping within New Zealand. Currently we only ship within New Zealand.
All standard items are standard as regards freight except items marked Bulky 1, Bulky 2, Bulky 3, Bulky 4, Bulky 5, Bulky 6 and Bulky 7 where those specific charges apply.
For customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and D'Urville Island) We reserve the right to add a surcharge to the freight cost. We will contact you prior to dispatch for your approval.
Delivery Method
Online orders are delivered using a combination of NZ Post, Bascik, and Kiwi Oversize, depending on the size and type of item being shipped. All deliveries include tracking where available.
Please allow 3–5 business days for delivery, although this timeframe is an estimate only. Rural deliveries may take up to an additional 5 business days.
Please note that NZ Post, Bascik, and Kiwi Oversize only deliver to residential or business addresses. Unfortunately, PO Boxes are not accepted for security and delivery reasons.
If no one is available at the delivery address, parcels may be left in a safe place at the driver’s discretion, or the carrier may leave instructions for re-delivery or collection, depending on the courier and service used.
What are my options if my delivery is missed?
Depending on the carrier and location, you may have one of the following options:
- Collection from a nearby courier depot or collection point
- Re-direction to another address (for example, your workplace)
- Re-delivery to the original address
To avoid delays or inconvenience, we recommend providing a delivery address where parcels can be safely received during business hours where possible.
Please note: Delivery options and re-delivery processes may vary depending on the courier service used.
Returns
Returns Policy
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,
Wiri,
Auckland, 2102
Call us TOLL FREE on 0800 002 676 for further assistance.
Terms and Conditions
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.
Reviews
Here's what some of our customers are saying about this product
From:Ann
- Auckland
Very comfortable pillow, reasonable price Happy with the purchase! Fast delivery
(Posted on 21 Apr 2026)
From:Debbie
- Whanganui
It is the most comfortable pillow I’ve ever slept on. I finally sleep through the night now
(Posted on 2 Dec 2025)
From:Fleur
- Hastings
I shopped around for a firm affordable pillow and was pleased with this. It is good quality without the huge costings.
(Posted on 28 Nov 2025)
From:Ina
- Mangere East
The most amazing sleeps using this pillow. So plush yet firm which is just what I needed!!!
(Posted on 27 Nov 2025)
From:Vicki
- auckland
Have bought so many pillows this one is the best by far. Great support with soft and firmness rolled into one. Thanks.
(Posted on 8 Nov 2025)
From:Danielle
- Picton
Very comfortable, was pleased with my purchase:)
(Posted on 22 Oct 2025)
From:Coco
- Manawa Bay
Brought one yesterday good pillow sleeped well
(Posted on 14 Oct 2025)
From:Danielle
- Marlborough
Loved my memory foam pillows, so comfortable and just what i imagined. Thanks BB&Beyond
(Posted on 7 Oct 2025)
From:Bryan
- HASTINGS
purchased these pillows as extra pillows for my bed,they are prefect for a great night sleep. I am very happy with this purchase the price for two pillows was excelllent great value and wasn’t expensive, another great buy from my local Bed bathroom and beyond store. The staff are excellent always friendly and so helpful.
(Posted on 4 Oct 2025)
From:Mumof5
- Manukau
Beautiful pillows! Supportive and soft I’ve been. Having the best sleeps since I purchased these highly recommend you won’t be disappointed!
(Posted on 3 Oct 2025)
From:Riki
- Hamilton
Absolutely love these pillows - got them on special. Value for money or anything I’ve brought from Bed bath and beyond. This place is my go to now.
(Posted on 2 Oct 2025)
From:Crystal
Too high for me and hurts my neck.
(Posted on 1 Sep 2025)
From:June
- Auckland
A very comfortable and nice-looking pillow!
(Posted on 3 Aug 2025)
From:Dorothy
- Nelson
Great pillow. Friendly staff
(Posted on 28 Jul 2025)
From:Hayley
- Albert Town
These pillows are amazing ! Comfiest pillow I’ve owned. Great price and amazing comfort. Highly recommend
(Posted on 29 Jun 2025)
From:Shery
- Auckland
Very good quality. Nice dense medium pillows. Not too flat. REcommended
(Posted on 8 May 2025)
From:Sonja
- Ashburton
Finally found a pillow that works for me comfortable and sleep much better
(Posted on 8 May 2025)
From:Marek
Best pillow I have bought. Super comfy, soft, and helps contribute to a great night’s sleep.
(Posted on 18 Feb 2025)
From:Tracey
- Auckland
Loving this pillow, I’ve tried solid memory foam pillows in the past and never found them comfortable. This one is amazing, I’ve been using it for two weeks now and barely had to fluff it up yet. No neck trouble since using it, no headaches. Highly recommend (and take a look at the Hometones satin pillowcases to pair with this pillow, sweet dreams!).
(Posted on 15 Feb 2025)
From:Sue
- Torbay
After years of searching and putting up with inferior pillows I have finally found my perfect pillow.
(Posted on 20 Jan 2025)
From:Shanell
- Rotorua
I had purchased so many pillows over the years and finally found one I love! If you prefer a higher/thicker pillow that stays in shape, this is great!
(Posted on 8 Sep 2024)
From:Judi
- Auckland
Looking to replace my old foam chip pillow and discovered this one. I had a good nights sleep from the first night. Going back to buy another one for the beach house.
(Posted on 11 Aug 2024)
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