Cloud 9 5/95 Down & Feather Gusseted Pillow
Style number: PI0222
CLOUD 9 5/95 DOWN & FEATHER GUSSETED PILLOW
45 x 70 + 10cm
Outer: 100% Cotton Down Proof Cover
Inner: 5% White Duck Down & 95% White Duck Feather
The Cloud 9 5/95 Down & Feather Gusseted Pillow is designed to deliver enhanced support and loft for a luxurious night’s sleep. Filled with a premium blend of 5% white duck down and 95% white duck feather, this pillow offers the ideal balance of plush softness and supportive structure.
The gusseted design provides extra volume and maintains the pillow’s shape, making it perfect for those who prefer a fuller, more structured pillow. Encased in a 100% cotton down-proof cover, it prevents feather leakage while remaining soft and breathable against your skin.
Certified by the Responsible Down Standard (RDS), the down and feathers are ethically sourced, so you can rest easy knowing you're making a responsible choice.
Available Online Only.
All Online Exclusive products are in stock and ship immediately from our Auckland Distribution Centre
Care Instructions:
Cold, gentle machine wash. Dry naturally in shade. Do not bleach, soak or tumble dry. Do not dry clean 
. Regular shaking and fluffing will retain shape and loft.
Made in China.
For hygiene reasons, we cannot accept change-of-mind returns on pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters, or other bedding and personal items. This does not affect your rights under the Consumer Guarantees Act 1993 if the product is faulty.
Delivery Options:
Delivery to home - free standard delivery on orders over $200
Click and Collect - free on all orders including over sized items
Delivery Options
Delivery Charges
|
NZ Delivery |
Freight |
|
Orders of standard items up to $200 |
$7.50 |
|
Orders of standard items over $200 |
FREE* |
|
Bulky 1 |
$15 |
|
Bulky 2 |
$25 |
|
Bulky 3 |
$50 |
|
Bulky 4 |
$75 |
|
Bulky 5 |
$100 |
|
Bulky 6 |
$170 |
|
Bulky 7 |
$250 |
|
Bulky 8 |
$300 |
* Registered customers
All prices are for shipping within New Zealand. Currently we only ship within New Zealand.
All standard items are standard as regards freight except items marked Bulky 1, Bulky 2, Bulky 3, Bulky 4, Bulky 5, Bulky 6 and Bulky 7 where those specific charges apply.
For customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and D'Urville Island) We reserve the right to add a surcharge to the freight cost. We will contact you prior to dispatch for your approval.
Delivery Method
Online orders are delivered using a combination of NZ Post, Bascik, and Kiwi Oversize, depending on the size and type of item being shipped. All deliveries include tracking where available.
Please allow 3–5 business days for delivery, although this timeframe is an estimate only. Rural deliveries may take up to an additional 5 business days.
Please note that NZ Post, Bascik, and Kiwi Oversize only deliver to residential or business addresses. Unfortunately, PO Boxes are not accepted for security and delivery reasons.
If no one is available at the delivery address, parcels may be left in a safe place at the driver’s discretion, or the carrier may leave instructions for re-delivery or collection, depending on the courier and service used.
What are my options if my delivery is missed?
Depending on the carrier and location, you may have one of the following options:
- Collection from a nearby courier depot or collection point
- Re-direction to another address (for example, your workplace)
- Re-delivery to the original address
To avoid delays or inconvenience, we recommend providing a delivery address where parcels can be safely received during business hours where possible.
Please note: Delivery options and re-delivery processes may vary depending on the courier service used.
Returns
Returns Policy
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,
Wiri,
Auckland, 2102
Call us TOLL FREE on 0800 002 676 for further assistance.
Terms and Conditions
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.
Reviews
Here's what some of our customers are saying about this product
From:Heather
- Bay of plenty
These are fabulous pillows. I always spend a lot of time in store trying to decide on pillows and then finding i am disappointed. I order these on line after reading reviews and they are perfect. No pain in my neck and they are very comfortable for a side sleeper.
(Posted on 26 Jan 2026)