Cloud 9 5/95 Down & Feather Pillow
Style number: PI0150
CLOUD 9 5/95 DOWN & FEATHER PILLOW
100% Cotton Cover
5% Duck Down 95% Duck Feather
800gram fill weight
Experience the ultimate in luxurious comfort with the Cloud 9 5/95 Down & Feather Pillow. This carefully crafted pillow features a blend of 5% duck down and 95% duck feather fill, encased in a soft 100% cotton cover. With its natural fill, this pillow allows for enhanced airflow, ensuring you stay cool and comfortable all night long.
Care Instructions:
Cold gentle machine wash. Dry naturally in the shade. Do not bleach, soak or tumble dry. Do not dry clean. Regular shaking and fluffing will retain shape and loft.
Made in China.
For hygiene reasons, we cannot accept change-of-mind returns on pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters, or other bedding and personal items. This does not affect your rights under the Consumer Guarantees Act 1993 if the product is faulty.
Delivery Options:
Delivery to home - free standard delivery on orders over $200
Click and Collect - free on all orders including over sized items
Delivery Options
Delivery Charges
|
NZ Delivery |
Freight |
|
Orders of standard items up to $200 |
$7.50 |
|
Orders of standard items over $200 |
FREE* |
|
Bulky 1 |
$15 |
|
Bulky 2 |
$25 |
|
Bulky 3 |
$50 |
|
Bulky 4 |
$75 |
|
Bulky 5 |
$100 |
|
Bulky 6 |
$170 |
|
Bulky 7 |
$250 |
|
Bulky 8 |
$300 |
* Registered customers
All prices are for shipping within New Zealand. Currently we only ship within New Zealand.
All standard items are standard as regards freight except items marked Bulky 1, Bulky 2, Bulky 3, Bulky 4, Bulky 5, Bulky 6 and Bulky 7 where those specific charges apply.
For customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and D'Urville Island) We reserve the right to add a surcharge to the freight cost. We will contact you prior to dispatch for your approval.
Delivery Method
Online orders are delivered using a combination of NZ Post, Bascik, and Kiwi Oversize, depending on the size and type of item being shipped. All deliveries include tracking where available.
Please allow 3–5 business days for delivery, although this timeframe is an estimate only. Rural deliveries may take up to an additional 5 business days.
Please note that NZ Post, Bascik, and Kiwi Oversize only deliver to residential or business addresses. Unfortunately, PO Boxes are not accepted for security and delivery reasons.
If no one is available at the delivery address, parcels may be left in a safe place at the driver’s discretion, or the carrier may leave instructions for re-delivery or collection, depending on the courier and service used.
What are my options if my delivery is missed?
Depending on the carrier and location, you may have one of the following options:
- Collection from a nearby courier depot or collection point
- Re-direction to another address (for example, your workplace)
- Re-delivery to the original address
To avoid delays or inconvenience, we recommend providing a delivery address where parcels can be safely received during business hours where possible.
Please note: Delivery options and re-delivery processes may vary depending on the courier service used.
Returns
Returns Policy
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,
Wiri,
Auckland, 2102
Call us TOLL FREE on 0800 002 676 for further assistance.
Terms and Conditions
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.
Reviews
Here's what some of our customers are saying about this product
From:LeeAnne
- Bay of Plenty
I purchased this pillow to go on top of my existing pillow, as I had one previously, however it does not have as much feathers as the last one I bought from another store and goes flat immediately. So not good for me, but maybe perfectly fine for someone else.
(Posted on 8 Apr 2026)
From:Linda
- Christchurch
The pillow is so flat no cushioning at all
(Posted on 10 Jan 2026)
From:Graeme
- Wainuiomata
Pillows are excellent to sleep on. Easily conforms to how you want them. Great supply and delivery service, thank you bed bath and beyond.
(Posted on 29 Sep 2025)
From:Emily
- Waihi
The filling looks full but goes down to flat when you sleep on it is wouldn’t recommend. Waste of money
(Posted on 25 Sep 2025)
From:Marilyn
- Palmerston
Good size pillow quite thick, for me it needs to be a bit thinner.
(Posted on 9 Aug 2025)
From:Linda
- Christchurch
Absolute sh*t. The uncomfiest pillows ive ever bought. Wish i didnt get them now
(Posted on 31 Jul 2025)
From:Debbie
- Te Kuiti
Should put them in plastic bags so u can return them if you decide you don’t need them
(Posted on 9 Jul 2025)
From:Kim
- Gisborne
I stayed in Waiheke, and I had the best sleep ever. So, I bought them for home, great sleep and had no neck pain issues.
(Posted on 4 Feb 2025)
From:Lou
- New Plymouth
Very soft pillow
(Posted on 10 Jan 2025)
From:Tim
- Auckland
Comfortable, cold have a little more fill but great for a thinner pilow
(Posted on 4 Dec 2024)
From:Michael
- Roslyn, Palmerston North
Very comfortable, would purchase again!
(Posted on 26 Jul 2024)
From:Karen
- Rangiora
Way to soft
(Posted on 3 Jun 2024)
From:Angie
- Waihi
Excellent so comfy no sore next anymore
(Posted on 30 Apr 2024)
From:Sharon
- Waikato
Love these pillows, they hold their loft, easy to plump up and are just so comfy. They last a long time too. Highly recommended.
(Posted on 22 Feb 2024)
From:Mm
- Auckland
Good quality, not as thick as I would have wanted it to be.
(Posted on 18 Feb 2024)
From:Jobean
- Tauranga
This is a slim, very soft pillow for those who like to sleep flat. Would benefit from more filling for a little more head and neck support. The filling compresses during the night so I have to fluff it up once or twice during the night. Suggest a really good shake everyday to fluff up the filling. I like that it is washable and has a cotton cover & down/feather filling.
(Posted on 20 Jan 2024)
From:Gabrielle
- Christchurch
Bought for child’s bed - good quality pillow.
(Posted on 15 Oct 2023)
From:dorothy
- West Coast
vERY HAPPY WITH PRODUCT AND SERVICE
(Posted on 13 Oct 2023)
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