One Thousand Wishes 1000TC Cotton Pillowcase Pair

 Returns Policy

 
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.

 
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:

 
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.

 
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.

 
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.

 
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:

 
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,

Wiri,

Auckland, 2102

  
Call us TOLL FREE on 0800 002 676 for further assistance.

 
Terms and Conditions

 
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).

 
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.

 
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.

 
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.

  
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.

 
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.

There is no better feeling than fresh clean sheets on the bed. Here are some tips to keep your bed sheets beautiful.

• Always wash sheets using instructions on the care label separately from towels or clothing. This means more room in the machine for the water to move through the fabric and prevents damage from zippers or other fasteners. It also reduces the chances of pilling.

• Gently ball up sheets and place them into the machine avoiding wrapping the sheets around the agitator. This prevents damage to your lovely sheets and the machine from becoming unbalanced.

• Classic white sheets are a popular choice but keeping them white can be a challenge. Bleach can often yellow whites leaving them patchy and grubby looking. Lemon juice is a natural laundry whitener and freshener. Add 1 cup to your washing machine water along with your usual detergent. Add your sheets and wash as usual. Only use lemon juice on whites as it can bleach some colours.

• Dry sheets immediately after they are washed either on the line or on a low heat setting in the dryer. If using a dryer, remove your sheets as soon as they are dry to avoid wrinkles. Over drying can damage fibres and shorten the lifetime of your sheets.

• Wash sheets weekly. We recommend each bed has 3 sets of sheets, one for the bed, one in the wash, and one in the cupboard. Store folded sheet sets inside one of the pillowcases to keep sets together and for beautifully tidy shelves.