Solace Memory Foam Pillow Classic Shape

Solace Memory Foam Pillow Classic Shape

Style number: PI0020

$139.90

bbb&me $97.93

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Colour

SOLACE MEMORY FOAM PILLOW CLASSIC SHAPE

 

100% Polyester Velour cover

Memory Foam Inner

 

Introducing the Solace Memory Foam Pillow with a Classic Shape, offering the perfect blend of comfort and support for a rejuvenating night's sleep. Encased in a luxurious 100% Polyester Velour cover, this pillow features a Memory Foam inner that contours to your head and neck, providing personalized comfort. Experience the ultimate in relaxation with the Solace Memory Foam Pillow, designed to enhance your sleep quality and overall well-being.

 

Choose from a range of solace memory foam pillows, listed and sold separately. 

 

Care Instructions

Cold machine or hand wash the cover. Do not Bleach. Do not Tumble Dry. Do not Iron. Do not Dry Clean.

 

Made in China

 

*Due to hygiene reasons, we are unable to refund or exchange duvet inners, pillows, Mattresses, or Toppers and underlays so please choose carefully. An assistant can advise a product which is suitable for you. 

Delivery Options:

Delivery to home - free standard delivery on orders over $200

Click and Collect - free on all orders including over sized items

Learn more

Delivery Options

Delivery Charges

NZ Delivery

Freight

Orders of standard items up to $200

$7.50

Orders of standard items over $200

FREE*

Bulky 1

$15

Bulky 2

$25

Bulky 3

$50

Bulky 4

$75

Bulky 5

$100

Bulky 6

$170

Bulky 7

$250

Bulky 8

$300

* Registered customers

 

All prices are for shipping within New Zealand. Currently we only ship within New Zealand.

All standard items are standard as regards freight except items marked Bulky 1, Bulky 2, Bulky 3, Bulky 4, Bulky 5, Bulky 6 and Bulky 7 where those specific charges apply.

For customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and D'Urville Island) We reserve the right to add a surcharge to the freight cost. We will contact you prior to dispatch for your approval.

 

Delivery Method

Online orders are delivered using PBT couriers and require a signature upon delivery so they can be tracked.

We only deliver to residential or business addresses. PO Boxes are not accepted for security reasons.

Please ensure you have your order delivered to an address where someone is available to sign for it. If you were unavailable to sign for an item when our courier called, we will leave a Card to Call (usually found in the letterbox) at the delivery address. This card details when the delivery was attempted, the number and what you need to do to have the items re-delivered.

 

What are my options for re-delivery of the item?

You can choose from one of the following options:

- Collection at a nearby PBT depot
- Re-direction to another address (for example you could have it delivered to your work during the day)
- Re-delivery to the original address (good if you know you will be available at the address to sign for delivery)

To avoid any inconvenience please consider the options of re-direction to another address where you will be available to sign for the item or collection from a nearby PBT depot.

Please note: We will not attempt to deliver again until we have heard from you.

If you decide that you would like PBT to attempt re-delivery again but are happy for them to leave the parcel at the address if you are not present then please ring PBT to arrange re-delivery and then fill out the "agreement to leave freight (parcel)" section on the card to call and leave it in the letterbox.

Returns

 Returns Policy

 
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.

 
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:

 
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.

 
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.

 
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.

 
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:

 
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,

Wiri,

Auckland, 2102

  
Call us TOLL FREE on 0800 002 676 for further assistance.

 
Terms and Conditions

 
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).

 
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.

 
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.

 
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.

  
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.

 
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.

Pillow Buying Guide

The pillow that you lay your head on each night can be just as important as your mattress. Finding the right pillow for you depends largely on your sleeping position and personal preferences.

 

What’s Your Position? 

While we all move around during the night, most of us have a favoured sleep position.

 

  • Side Sleeper (the most common position)
    Side sleepers need a thicker, firmer pillow as the distance from the head to the mattress is greater than if you were sleeping on your stomach or back. Consider a firm microfiber fill pillow or a gusset pillow. 
  • Back Sleeper
    Back sleepers need a medium fill pillow that supports the neck and shoulders. A soft, flat pillow under the knees can bring added comfort and relief to back sleepers. Consider a memory foam pillow or a medium fill.
  • Stomach Sleeper
    Sleeping on your stomach requires a thinner pillow profile. Consider a feather and down pillow where the fill can be adjusted to suit or a soft fill microfiber pillow.

 

Fill Facts

 

  • Natural fills feature all the benefits that come with natural fibres like breathability, natural loft and durability. Feather and down pillows can be fluffed up or flattened out and provide versatile support especially for stomach sleepers. Wool pillows are firmer with good temperature control.
  • Synthetic or microfiber fills are affordable and when in cluster form can mirror feather and down qualities without the potential allergens. Microfibre fill pillows are machine washable and are perfect for allergy sufferers or those with asthma.
  • Foam pillows are ideal for sufferers of back or neck pain as they provide increased support. Foam is known to retain heat so there are also cool gel foam pillow options if your preference is a cool pillow.

 

 

Care

 

Always follow the care instructions on the label of your pillow. We recommend regular airing for feather and down and washing every 2 years for microfiber or polyester fill. Consider replacing your pillow as soon as you see wear and tear like lumps, sagging or foam beginning to crumble.

Reviews

Here's what some of our customers are saying about this product

Average rating:
Write a review

- Whangarei

Bought after reading good reviews and recommended by sales lady in the shop. Ive given this pillow 14 days and each night i have experienced excruciating neck pain, waking up needing pain relief and feeling awful all day. I wanted to give the pillow a fair go but really its the worst pillow ive ever bought and if i could get a refund i would. I am used to hard pillows. Proir to this i had a moulded foam pillow This pillow is like a brick & doesnt soften or mould at all.

(Posted on 15 May 2024)

Reply: Hi there, Sorry to hear you're unhappy with your product. Before buying a pillow we recommend consulting a healthcare professional to find the best fit for your needs from our extensive range. Kind Regards BBB team.

- Christchurch

Barely any support. Your head just sinks in and the pillow goes almost flat. Definitely not worth the full price but still wish I hadn’t bought on sale either. Looking for another pillow now.

(Posted on 20 Feb 2024)

- Nelson

I had high hopes for this pillow after reading the reviews and researching the benefits of memory foam but unfortunately it wasn’t for me. I found it very hard, not forgiving and as a side sleeper it didn’t give me enough height. I gave it a week trying to use smaller pillows on top to support my neck but ended up giving me more pain so gave up and bought a latex pillow from BB&B which was a better fit for me.

(Posted on 10 Feb 2024)

- Whangarei

This pillow isn’t thick but it has been great and no more sore necks which is sooo good!

(Posted on 11 Jan 2024)

- New Plymouth

Really good pillow as i have noticed positive sleeping changes with only having it for a week. Definitely recommend as i had terrible neck pains but this pillow has helped me a lot.

(Posted on 1 Jul 2021)

Reply: Hi Amanda, We are so glad to hear you love our product :) Kind Regards, BBB Team

- New Plymouth

Jury's out. Only had for a week. It is almost too hard once you immediately lie down on it to sleep, so falling asleep takes a bit longer as it doesn't feel all that comfortable. But once awake, no aches in my neck, feel well rested. Its just a very different type of pillow to your normal old School one, it's a matter of adjusting to it I think

(Posted on 30 Apr 2021)

- Whangarei

Amazing pillow, wish I had moved to memory foam a long time ago. Sleep quality is alot better.

(Posted on 26 Jan 2021)

- Auckland

.....Ok at the moment foam could be a bit softer though

(Posted on 23 Jan 2021)

- Manurewa

This pillow helped me with the neck pain i had for months. Awesome product, no more waking up with sore neck and headache

(Posted on 21 Oct 2020)

- Invercargill

Absolutely love this pillow. No more waking up with a headache/neck ache. Shipping was super fast. Thank you so much

(Posted on 10 Jun 2020)

- Hamilton

Great pillow, great for neck support, would recommend.

(Posted on 10 Jun 2020)

- Auckland

Best pillow I've ever had. Perfect for anyone with neck problems.

(Posted on 27 Apr 2020)

- Manukau

I don’t know how I feel about this entirely. It’s good and it shapes to your posture of sleeping, though it’s like a tough pillow to hold and to feel comfortable in. More of a solid pillow that’s able to sink to your shape.

(Posted on 15 Apr 2020)

I bought this pillow about a year ago and noticed a great difference, I was sleeping better and the cooling layer is so great for hot summer nights. When my daughter tried it, she commented that for the first time in many months she slept well and had no headaches, so I got one for her, too.

(Posted on 20 Dec 2019)

- Auckland

We live between two homes and use two separate sets of pillows. My partner definitely notices a difference with this pillow. He doesn’t feel like he’s suffocating in the pillow and likes the height of it. I also have adapted to using this pillow. Trying to get the perfect height with traditional pillows I didn’t realise until I got this pillow, is a real pain. Great pillow, worth a try.

(Posted on 27 May 2019)

- Auckland

Bought one of these a couple of weeks ago and bought a second one today. Totally different density. First pillow much denser and firmer, today’s very swishy and soft. Will return it . Was on sale ... makes you wonder if they don’t bring cheaper versions in for sale days. Same box, same description totally different foam.

(Posted on 18 Apr 2019)