Solace Aloe Vera Neck Support Contour Pillow With Pillowcase
Style number: PI0144
SOLACE ALOE VERA NECK SUPPORT CONTOUR PILLOW WITH PILLOWCASE
30x40x10.5cm
Cover: 100% Polyester / Fill: Polyurethan
Pillowcase Cover: 100% Cotton
Memory foam with Aloe Vera treated removeable cover
The Solace Aloe Vera Support Contour Neck Pillow is designed to provide comfort and support for your neck while you sleep. Made with 100% Polyester, it features a Polyurethan filling that moulds to your neck's natural curvature. The pillowcase is also made with cotton and has the added benefit of Aloe Vera infusion for a soothing and relaxing experience. Perfect for those looking for a comfortable and rejuvenating night's sleep or use during long travels.
Includes Washable Pillowcase.
Coordinating Solace Aloe Vera Support range sold separately.
Care Instructions:
Cold machine or hand wash the cover. Do not Bleach. Do not Tumble Dry. Do not Iron. Do not Dry Clean.
Made in China
*Due to hygiene reasons, we are unable to refund or exchange duvet inners, pillows, Mattresses, or Toppers & Underlays so please choose carefully. An assistant can advise a product which is suitable for you.
Delivery Options:
Delivery to home - free standard delivery on orders over $200
Click and Collect - free on all orders including over sized items
Delivery Options
Delivery Charges
|
NZ Delivery |
Freight |
|
Orders of standard items up to $200 |
$7.50 |
|
Orders of standard items over $200 |
FREE* |
|
Bulky 1 |
$15 |
|
Bulky 2 |
$25 |
|
Bulky 3 |
$50 |
|
Bulky 4 |
$75 |
|
Bulky 5 |
$100 |
|
Bulky 6 |
$170 |
|
Bulky 7 |
$250 |
|
Bulky 8 |
$300 |
* Registered customers
All prices are for shipping within New Zealand. Currently we only ship within New Zealand.
All standard items are standard as regards freight except items marked Bulky 1, Bulky 2, Bulky 3, Bulky 4, Bulky 5, Bulky 6 and Bulky 7 where those specific charges apply.
For customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and D'Urville Island) We reserve the right to add a surcharge to the freight cost. We will contact you prior to dispatch for your approval.
Delivery Method
Online orders are delivered using PBT couriers and require a signature upon delivery so they can be tracked.
We only deliver to residential or business addresses. PO Boxes are not accepted for security reasons.
Please ensure you have your order delivered to an address where someone is available to sign for it. If you were unavailable to sign for an item when our courier called, we will leave a Card to Call (usually found in the letterbox) at the delivery address. This card details when the delivery was attempted, the number and what you need to do to have the items re-delivered.
What are my options for re-delivery of the item?
You can choose from one of the following options:
- Collection at a nearby PBT depot
- Re-direction to another address (for example you could have it delivered to your work during the day)
- Re-delivery to the original address (good if you know you will be available at the address to sign for delivery)
To avoid any inconvenience please consider the options of re-direction to another address where you will be available to sign for the item or collection from a nearby PBT depot.
Please note: We will not attempt to deliver again until we have heard from you.
If you decide that you would like PBT to attempt re-delivery again but are happy for them to leave the parcel at the address if you are not present then please ring PBT to arrange re-delivery and then fill out the "agreement to leave freight (parcel)" section on the card to call and leave it in the letterbox.
Returns
Returns Policy
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,
Wiri,
Auckland, 2102
Call us TOLL FREE on 0800 002 676 for further assistance.
Terms and Conditions
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.
Reviews
Here's what some of our customers are saying about this product
From:Mim
- NZ
Where has this pillow been all my life?! It is small, but oh so comfortable! Actually, its size has turned out to be an advantage, because when I travel, it’s so easy to fit it in my luggage and bring it along! Please always stock these pillows!
(Posted on 10 Mar 2024)
From:Jon
This pillow is so small, like small enough for a child, and it is rock hard. I didn’t last 5mins on the thing, uncomfortable and a sore neck and shoulders yup within 5mins. I am using it as a foot pillow so all is not lost.
(Posted on 3 Mar 2024)
From:Michelle
- Te Atatu South
I love my new Aloe Vera pillow it’s helping to support my neck which is constantly tight,thankyou.
(Posted on 20 Feb 2024)
From:Jane
Really uncomfortable, odd size (small), very displeased with it. I bought a similar pillow before that I was really happy with and then bought this online, really regret it.
(Posted on 6 Feb 2024)
From:Allyson
My 12 year old wanted a very firm, contoured pillow for themselves after sleeping on one at a friend’s house, so the Solace Aloe Vera pillow is what I ordered as it was on sale. It is very comfortable and I was glad it came with its own fitted pillow case as a standard pillow case is too large. We are very happy with the comfort, size and firmness.
(Posted on 28 Jan 2024)
From:Anon
- Auckland
Gave this to my wife for a present not knowing that it was the size of a decorative pillow. She hasn’t stopped laughing at my mistake. So yes the reviews are correct this is tiny, dont waste your cash.
(Posted on 19 Jan 2024)
From:Brandt
- Tauranga
Best. Pillow. Ever. Perfect neck support for either side sleep or back sleep. I have tried memory foam and latex pillows but this one is by far the best. Not too hot in summer too. It doesn’t fit a standard pillow case but once you try it you won’t care. Easy to take away on a trip - which is important because you won’t want to sleep without it!
(Posted on 10 Jan 2024)
From:Ivey
- Botany
I dislike leaving any negative reviews but .. this is a very small pillow, almost kids size. I have the same pillow from another store and it is much bigger and standard size. This should state it’s very small in the description as the assumption is that it is a standard adult size pillow. It’s also quite hard and uncomfortable. Definitely not a great purchase sorry!
(Posted on 10 Dec 2023)
From:Jessica
- New Zealand
Very small. Doesn’t fill a standard size pillowcase. Purchased as a gift but had to give to my child due to the size. Ended up purchasing the dream science pillow from Briscoes.
(Posted on 29 Nov 2023)
From:Raymond
- Rotorua
Great pillow has helped my neck
(Posted on 27 Jul 2023)
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