Cloud 9 Luxury High Loft Mattress Topper
Style number: TO0027
From $329.90 to $429.90
Now from $197.90 to $257.90
CLOUD 9 LUXURY HIGH LOFT MATTRESS TOPPER
100% Cotton Top Cover
1500gsm High Loft Ball Fibre Fill
The Luxury High Loft Mattress Topper by Cloud 9 has a 100% cotton top cover and features a 1500gsm high loft ball fibre fill. This topper provides an extra layer of comfort and support to your mattress, helping you to achieve a better night's sleep.
Available in sizes below:
King Single: 107 x 203 +40cm
Double: 137 x 193 + 40cm
Queen: 152 x 203 + 40cm
King: 168 x 203 + 40cm
Super King: 183 x 230 + 40cm
Care Instructions:
Unbleached cotton fill, cold machine wash on a gentle cycle with a mild detergent. Dry flat in the shade. Do not bleach. Do not soak. Do not tumble dry. Do not dry clean.
*Available in Home Stores and Online only.
Made in China.
*Due to hygiene reasons, we are unable to refund or exchange duvet inners, pillows, Mattresses, or Toppers & Underlays so please choose carefully. An assistant can advise a product which is suitable for you.
Delivery Options:
Delivery to home - free standard delivery on orders over $200
Click and Collect - free on all orders including over sized items
Delivery Options
Delivery Charges
|
NZ Delivery |
Freight |
|
Orders of standard items up to $200 |
$7.50 |
|
Orders of standard items over $200 |
FREE* |
|
Bulky 1 |
$15 |
|
Bulky 2 |
$25 |
|
Bulky 3 |
$50 |
|
Bulky 4 |
$75 |
|
Bulky 5 |
$100 |
|
Bulky 6 |
$170 |
|
Bulky 7 |
$250 |
|
Bulky 8 |
$300 |
* Registered customers
All prices are for shipping within New Zealand. Currently we only ship within New Zealand.
All standard items are standard as regards freight except items marked Bulky 1, Bulky 2, Bulky 3, Bulky 4, Bulky 5, Bulky 6 and Bulky 7 where those specific charges apply.
For customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and D'Urville Island) We reserve the right to add a surcharge to the freight cost. We will contact you prior to dispatch for your approval.
Delivery Method
Online orders are delivered using PBT couriers and require a signature upon delivery so they can be tracked.
We only deliver to residential or business addresses. PO Boxes are not accepted for security reasons.
Please ensure you have your order delivered to an address where someone is available to sign for it. If you were unavailable to sign for an item when our courier called, we will leave a Card to Call (usually found in the letterbox) at the delivery address. This card details when the delivery was attempted, the number and what you need to do to have the items re-delivered.
What are my options for re-delivery of the item?
You can choose from one of the following options:
- Collection at a nearby PBT depot
- Re-direction to another address (for example you could have it delivered to your work during the day)
- Re-delivery to the original address (good if you know you will be available at the address to sign for delivery)
To avoid any inconvenience please consider the options of re-direction to another address where you will be available to sign for the item or collection from a nearby PBT depot.
Please note: We will not attempt to deliver again until we have heard from you.
If you decide that you would like PBT to attempt re-delivery again but are happy for them to leave the parcel at the address if you are not present then please ring PBT to arrange re-delivery and then fill out the "agreement to leave freight (parcel)" section on the card to call and leave it in the letterbox.
Returns
Returns Policy
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,
Wiri,
Auckland, 2102
Call us TOLL FREE on 0800 002 676 for further assistance.
Terms and Conditions
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.
Reviews
Here's what some of our customers are saying about this product
From:Fiona
- Far North
Best buy it is exactly as it says, like sleeping on Cloud 9. Great fit, excellent quality.
(Posted on 26 Apr 2024)
From:Anita
- LEVIN
Very comfortable
(Posted on 12 Mar 2024)
From:Robyn
- Coopers Beach
Definitely makes bed feel softer
(Posted on 24 Feb 2024)
From:James
- Karaka
Ordered a Q size, arrived promptly. Very good quality, fits well with good thickness and adds a firmer layer to my mattress. Pleased with the purchase.
(Posted on 24 Jan 2024)
From:Lin
- Upper Hutt
Fabulous product made you feel like you were sleeping on a cloud heaven
(Posted on 8 Jan 2024)
From:DJ
- Auckland
Fantastic, really great purchase for my pregnant wife. She struggled sleeping in normal bed then we bought this topper, godsend she sleeps now without any problem.
(Posted on 24 Dec 2023)
From:Megan
- Auckland
Lovely and thick but after a month the stuffing compressed where we normally sleep and we are now sleeping in hollows with a lump in the middle of the bed. Regret buying it to be honest.
(Posted on 22 Dec 2023)
From:Pam
- Canterbury
Service was quick. Product lived up to expectations. Very happy.
(Posted on 15 Dec 2023)
From:Kim
- Porirua
Nice soft and cosy.
(Posted on 29 Nov 2023)
From:Carol
- Palmerston North
Like sleeping on a cloud. True to name and description.
(Posted on 4 Nov 2023)
From:Jackie
- Mosgiel/dunedin
Thrille with the bed topper. Simply beautiful and perfect fit.
(Posted on 28 Oct 2023)
From:Paula
- Waikato
Great purchase~ does exactly what it says it will do, comfortable and bought it on sale which was just a bonus~ highly recommend
(Posted on 26 Oct 2023)
From:Taylor
- Otara, Auckland
Amazing quality. We bought a second hand king mattress and didn’t realise how firm and hard the mattress was prior to buying it. I dreaded sleeping on that bed but once investing into this mattress topper my gosh! I have the best sleeps ever the bed feels like a cloud. There was a sale on as well so originally it was $400 but we got it for $200
(Posted on 13 Oct 2023)
From:Janet
- Oxford
I purchased this topper to help even the top of our bed and to help us to sleep more soundly. It is so comfy to sleep on, very warm and cosy and we both sleep so much better as the topper helps our arthritis and we feel really good in the morning.
(Posted on 24 Aug 2023)
From:Melanie
- Morrinsville
Brought a super king for our king bed it just fits. Not as soft or cushiony as I thought it would be but it’s good for its brand and value..
(Posted on 12 Jul 2023)
From:Raeleen
- Central Otago
This mattress Topper is simply wonderful. It appears firm but is so comfy. I suffer with arthritic hips but I sleep great on top of this, no pressure points or pain. Got it on special so added bonus.
(Posted on 13 Jun 2023)
From:Lyn
- Hamilton
A lovely bit of luxury for our bed. Great to get a review a couple of weeks after purchase as it gives time to give a honest review. I find that firms ask for a review straight away which doesn’t always result in an honest review.
(Posted on 11 Jun 2023)
From:Carol
- Whanganui
Discussed sizing of product with store staff before purchase but still had to return a king size and purchase a super King instead for a king size bed . Could have done without the inconvenience.
(Posted on 6 Jun 2023)
From:Synove
- Pukekohe
An excellent product at a great price ! As always , the selection is great. Delivery was super quick too. Thanks B,B and B !
(Posted on 2 Jun 2023)
From:Happy
- Stanmore Bay
No regrets! Even the cat is happier :)
(Posted on 30 Apr 2023)
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