Cloud 9 600GSM Cluster Puff Mattress Topper
Style number: TO0026
From $209.90 to $359.90
Now from $125.90 to $215.90
CLOUD 9 600GSM CLUSTER PUFF MATTRESS TOPPER
Deep fit super stretch skirt
600GSM soft ball fibre fill
100% cotton top cover
Improve the quality of your sleep with our Cloud 9 600GSM Cluster Puff Mattress Topper. This mattress topper has 600GSM soft ball fibre fill which creates a cloud like surface. It has a deep fit super stretch skirt and has a 100% cotton top cover. It has down like cluster fibres in the fill for a comfortable lofty top feel.
Due to hygiene reasons, we are unable to refund or exchange duvet inners, pillows or Mattress Toppers & Underlays so please choose carefully. An assistant can advise a product which is suitable for you.
Care Instructions:
Cold or warm machine wash. Do not Iron, do not bleach. Rinse well and squeeze gently. Do not dry clean.
Made in China
Delivery Options:
Delivery to home - free standard delivery on orders over $200
Click and Collect - free on all orders including over sized items
Delivery Options
Delivery Charges
|
NZ Delivery |
Freight |
|
Orders of standard items up to $200 |
$7.50 |
|
Orders of standard items over $200 |
FREE* |
|
Bulky 1 |
$15 |
|
Bulky 2 |
$25 |
|
Bulky 3 |
$50 |
|
Bulky 4 |
$75 |
|
Bulky 5 |
$100 |
|
Bulky 6 |
$170 |
|
Bulky 7 |
$250 |
|
Bulky 8 |
$300 |
* Registered customers
All prices are for shipping within New Zealand. Currently we only ship within New Zealand.
All standard items are standard as regards freight except items marked Bulky 1, Bulky 2, Bulky 3, Bulky 4, Bulky 5, Bulky 6 and Bulky 7 where those specific charges apply.
For customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and D'Urville Island) We reserve the right to add a surcharge to the freight cost. We will contact you prior to dispatch for your approval.
Delivery Method
Online orders are delivered using PBT couriers and require a signature upon delivery so they can be tracked.
We only deliver to residential or business addresses. PO Boxes are not accepted for security reasons.
Please ensure you have your order delivered to an address where someone is available to sign for it. If you were unavailable to sign for an item when our courier called, we will leave a Card to Call (usually found in the letterbox) at the delivery address. This card details when the delivery was attempted, the number and what you need to do to have the items re-delivered.
What are my options for re-delivery of the item?
You can choose from one of the following options:
- Collection at a nearby PBT depot
- Re-direction to another address (for example you could have it delivered to your work during the day)
- Re-delivery to the original address (good if you know you will be available at the address to sign for delivery)
To avoid any inconvenience please consider the options of re-direction to another address where you will be available to sign for the item or collection from a nearby PBT depot.
Please note: We will not attempt to deliver again until we have heard from you.
If you decide that you would like PBT to attempt re-delivery again but are happy for them to leave the parcel at the address if you are not present then please ring PBT to arrange re-delivery and then fill out the "agreement to leave freight (parcel)" section on the card to call and leave it in the letterbox.
Returns
Returns Policy
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,
Wiri,
Auckland, 2102
Call us TOLL FREE on 0800 002 676 for further assistance.
Terms and Conditions
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.
Reviews
Here's what some of our customers are saying about this product
From:Charlie
very comfortable! Fits queen mattress perfectly, left it to air out for a day to smell fresher. Love it!
(Posted on 20 Mar 2024)
From:Jenny
- Wellington
A great mattress topper for the money. I got a super king for my king bed to allow a bit of overhang on the edge. A great fit.
(Posted on 19 Mar 2024)
From:Patricia
- Kaiwaka
Excellent service
(Posted on 19 Mar 2024)
From:Kayleigh
Amazing, makes our bed so comfy and can get a good night sleep now
(Posted on 19 Mar 2024)
From:Paula
- Auckland
Love the mattress topper! Best night sleep!
(Posted on 17 Mar 2024)
From:Beverley
- Auckland
This mattress topper is really working for me. As I have a back problem, I need to have a firm mattress. Having this mattress topper allows me to have the firmness and support I need for my back, AND have a soft topping for comfort. I love it!
(Posted on 15 Mar 2024)
From:LizM
- Waikato
Feels nice and seems to retain its loft. The skirt is generous and it stays in place.
(Posted on 28 Feb 2024)
From:Kathryn
- Whangarei
Love my new mattress topper, feels like you go to sleep on a cloud. Nothing like a good nights sleep.
(Posted on 25 Feb 2024)
From:Morgana
- Wanaka
Exactly what I wanted. Made my bed slightly more soft, perfect comfort now. i love it
(Posted on 24 Feb 2024)
From:Wendy
- Timaru
Always a pleasure..prompt delivery and friendly service
(Posted on 2 Feb 2024)
From:Cher
- Nelson
I wasn’t able to purchase this instore so I ordered it online. When I received it, I opened the package and found it made the bed feel harder rather than softer like I expected! I tried to return it and was refused as I had tried it on the bed. I’m very disappointed…
(Posted on 1 Feb 2024)
From:Kimberley
- Papamoa Beach
I love these mattress toppers. I have a medium mattress due to pain issues, and the topper provides that nice puffiness to seem all nice and cozy.
(Posted on 31 Jan 2024)
From:Jae
- Tauranga
Fantastic topper. Increasing comfort in our bed is always a good thing. Has not made too much difference for fitted sheets so that is good. Slept better from first night. Great price too!
(Posted on 28 Jan 2024)
From:Mandy
- Taumarunui
This is a great product I have one on all my beds so comfortable .
(Posted on 28 Jan 2024)
From:Brian
- Orewa
Awesome product and service
(Posted on 26 Jan 2024)
From:Brian
- Orewa
Awesome product and service
(Posted on 26 Jan 2024)
From:Winefride
- Opunake, Taranaki.
great to deal with.
(Posted on 22 Jan 2024)
From:Shirley
- Rotorua
My legs ached all night long with this topper. so disppointed.
(Posted on 18 Jan 2024)
From:Peppi
- New Plymouth
Bought this to use on my Ecosa mattress that has felt too hard and uncomfortable lately. Size seems ok, doesn’t move around even though a thicker mattress would probably fit it too. I have felt a difference in comfort, although the layer is not exactly “cloud like” as I remember reading I would purchase again, however I could imagine even thicker and softer topper would be lovely. Overall I am pleased and thought it was a good price in the Boxing Day sale.
(Posted on 14 Jan 2024)
From:Diane
- Tasman
Great
(Posted on 6 Jan 2024)
From:Emily
- Queenstown
Like sleeping on clouds! Very pleased with purchase.
(Posted on 13 Dec 2023)
From:Pauline
- Canterbury
Son reports very comfortable
(Posted on 8 Dec 2023)
From:Hazel
- Whangarei
Very good product and excellent quality. Fast delivery.
(Posted on 6 Dec 2023)
From:Mal
- Auckland
I bought this product for my elderly mother, who complained about being cold at night. Now she sleeps like a baby and loves it. Highly recommend
(Posted on 3 Dec 2023)
From:Breeze
- New Plymouth
Super comfy!! I have a California King bed and got this on sale for a really good price. I will definitely get another one when they are on sale again.
(Posted on 20 Nov 2023)
From:Mary
- Hamilton
I have slept on this mattress topper for nearly 2 weeks now and I love it. I feel embraced by its softness. I look forward to going to bed now.
(Posted on 25 Oct 2023)
From:Margaret
- West Melton
We purchased a new bed 2years ago. Worst most uncomfortable bed we have ever owned. Purchased this Cluster puff and now sleeping peacefully. So comfy like sleeping on a cloud. Best purchase I have made.
(Posted on 14 Oct 2023)
From:Roma-Marie
- Auckland
Very good quality thick and warm breathable
(Posted on 13 Oct 2023)
From:Ali
- Taranaki
Pure Luxury! So comfortable and cosy. Just love going to bed!!
(Posted on 13 Oct 2023)
From:Beverly
- Te Puke
Love it
(Posted on 3 Oct 2023)
From:Andrew
- New Lynn
Great purchase very comfortable helps me to sleep better. Would sorely recommend this product.
(Posted on 28 Sep 2023)
From:Debbs
- Auckland
Very comfortable, definitely recommend
(Posted on 28 Sep 2023)
From:Tamara
- Auckland
On top of my bambou topper, this is perfection! I now have a snuggly soft bed that I’ve tried so hard to get! And it makes the bambou less hot
(Posted on 9 Sep 2023)
From:Michelle
- Auckland
Great product. Done the job. Arrived within 2 days. Can’t get better than that.
(Posted on 23 Aug 2023)
From:Linda
- Wellington
Well made , exactly as advertised ... just a wonderful comfort . A bonus as mattress protector , and great in winter . Highly recommend purchasing this product
(Posted on 23 Jun 2023)
From:Joy
- Hawkes Bay
Best value for price, great customer care, lovely product and very efficient service.
(Posted on 17 Jun 2023)
From:Sam
- Otorohanga
Excellent price point and great value for money
(Posted on 14 Jun 2023)
From:Carol
- Kapiti coast
Totally up to my expectations. Great puffiness and cosy.
(Posted on 30 Mar 2023)
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