My Luxe Adjustable Pillow
Style number: PI0112
MY LUXE ADJUSTABLE PILLOW
48 x 74 x 7(Gusset) cm
2 x Pillows 300g
1 x Pillow 500g
Removable Cover- 100% Cotton
Inner Cover - 100% Microfibre
Filling - 100% Polyester Fibre
The My Luxe Adjustable Pillow features three in one medium/soft pillows, bounce back loft, and a down-like feel. It is an easy-care everyday pillow with hypoallergenic materials and an adjustable loft feature. Add or remove the internal pillows for your preferred comfort height.
Care Instructions
Cold gentle machine wash - Do not bleach, soak or tumble dry - Do not dry clean.
Made in China
*Due to hygiene reasons we are unable to refund or exchange duvet inners or pillows, so please choose carefully. An assistant can advise a product which is suitable for you.
Delivery Options:
Delivery to home - free standard delivery on orders over $200
Click and Collect - free on all orders including over sized items
Delivery Options
Delivery Charges
|
NZ Delivery |
Freight |
|
Orders of standard items up to $200 |
$7.50 |
|
Orders of standard items over $200 |
FREE* |
|
Bulky 1 |
$15 |
|
Bulky 2 |
$25 |
|
Bulky 3 |
$50 |
|
Bulky 4 |
$75 |
|
Bulky 5 |
$100 |
|
Bulky 6 |
$170 |
|
Bulky 7 |
$250 |
|
Bulky 8 |
$300 |
* Registered customers
All prices are for shipping within New Zealand. Currently we only ship within New Zealand.
All standard items are standard as regards freight except items marked Bulky 1, Bulky 2, Bulky 3, Bulky 4, Bulky 5, Bulky 6 and Bulky 7 where those specific charges apply.
For customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and D'Urville Island) We reserve the right to add a surcharge to the freight cost. We will contact you prior to dispatch for your approval.
Delivery Method
Online orders are delivered using PBT couriers and require a signature upon delivery so they can be tracked.
We only deliver to residential or business addresses. PO Boxes are not accepted for security reasons.
Please ensure you have your order delivered to an address where someone is available to sign for it. If you were unavailable to sign for an item when our courier called, we will leave a Card to Call (usually found in the letterbox) at the delivery address. This card details when the delivery was attempted, the number and what you need to do to have the items re-delivered.
What are my options for re-delivery of the item?
You can choose from one of the following options:
- Collection at a nearby PBT depot
- Re-direction to another address (for example you could have it delivered to your work during the day)
- Re-delivery to the original address (good if you know you will be available at the address to sign for delivery)
To avoid any inconvenience please consider the options of re-direction to another address where you will be available to sign for the item or collection from a nearby PBT depot.
Please note: We will not attempt to deliver again until we have heard from you.
If you decide that you would like PBT to attempt re-delivery again but are happy for them to leave the parcel at the address if you are not present then please ring PBT to arrange re-delivery and then fill out the "agreement to leave freight (parcel)" section on the card to call and leave it in the letterbox.
Returns
Returns Policy
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,
Wiri,
Auckland, 2102
Call us TOLL FREE on 0800 002 676 for further assistance.
Terms and Conditions
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.
Reviews
Here's what some of our customers are saying about this product
From:Isabel
- Newlands
Best pillow I have ever had, just brought one for my daughter highly recommend. Note that you do needed the gusted pillowcases so they fit well. I only use two of the three pillows
(Posted on 11 Jan 2025)
From:Rachel
- Auckland
It’s a good concept having an adjustable pillow, but the inners are terrible quality and it’s impossible to assemble a good pillow. Don’t waste your money on this, buy something else.
(Posted on 20 Dec 2024)
From:Penny
- Auckland
The pillow is the best and most comfortable one I ever had, I bought it three times and really love it!
(Posted on 15 Nov 2024)
From:Kirsty
- New Zealand
Such a brilliant concept and just what I needed to be able to find the right pillow thickness. I love the adaptability and am going to find this useful for years to come! Beautiful quality and luxe large pillow size. It does need a larger pillowcase (lodge) but it is worth it for the comfort!
(Posted on 28 Oct 2024)
From:Shirley
- LEVIN
Have been trying to find a decent pillow for ages and have spent a lot of money doing so this pillow is perfect the only complaint I’ve got is having to buy special pillow cases I have a linen cupboard full of them but of course they are not the right size
(Posted on 8 Oct 2024)
From:Kahu
- New Lynn
Theses are great pillow me and my partner both love them it’s good that you can choose the fluffiness of the pillow super comfortable on two
(Posted on 2 Oct 2024)
From:Pam
- Christchurch
We highly recommend these Pillows, these are the best Pillows we have used, we both have a comfortable sleep. We like the fact that we can change the combination of comfort by using 1 or 2 pillows to the comfort.
(Posted on 30 Sep 2024)
From:Pam
- Christchurch
We highly recommend these Pillows, these are the best Pillows we have used, we both have a comfortable sleep. We like the fact that we can change the combination of comfort by using 1 or 2 pillows to the comfort.
(Posted on 30 Sep 2024)
From:Zoe
I love a slim/skinny pillow and I have hunted for the right pillow. I love this one. Super comfy and I can make it slim as I like!
(Posted on 26 Sep 2024)
From:Pamela
- Whanganui
Great pillow, liked the way you can remove sections to adjust height. Lovely cool feel to the cover. Had to buy ’Lodge’ pillowcase to fit it from elsewhere, but waited for a 50% sale. Happy with pillow.
(Posted on 24 Sep 2024)
From:Donna
- Northland
A great pillow, I just love it
(Posted on 24 Sep 2024)
From:Donna
- Northland
A great pillow, I just love it
(Posted on 24 Sep 2024)
From:John
- Huntly
beautiful soft pillows. Love them...made up 2 lots of 2 pillows instead of all with 3 pillows in
(Posted on 23 Sep 2024)
From:Charley
- Reefton
Certainly a very comfortable pillow. I’m very happy with it. I need only 2 to sleep on, so removed the third and will keep it when it eventually needs refreshing.
(Posted on 23 Sep 2024)
From:Ali
- TARANAKI
LOVE IT!!!!! It has taken me so long to find the perfect pillow. I love this one, I tried a couple of different inner combinations and have found the perfect one for me - yay!!! At last I am happy and comfortable. And I managed to get a super duper deal so I’m even more happy.
(Posted on 23 Sep 2024)
From:Leslie
- Wellington
These are amazing!! So comfy! Husband loves it too. So awesome that you can customise and remove if needed. Glad I got an awesome bargain on these pillows!
(Posted on 23 Sep 2024)
From:Sue
- Feilding
Bought the My Luxe adjustable pillow. Great quality pillow, inside the casing was three thin, fluffy pillows. You get to choose how many you want to sleep on, you can use the ones you don’t want added to another pillow. Got it at a super price too. Great quality at a very affordable price.
(Posted on 22 Sep 2024)
From:J
- Auckland
I bought this pillow for my son as he has a bad neck and struggles to get comfertable on most pillows. these are fantastic being able to change the height to suit is a great feature.
(Posted on 22 Sep 2024)
From:Julie
- Warkworth
Quick delivery and pillows are awesome
(Posted on 21 Sep 2024)
From:Brenda
- Masterton
I love this pillow. So comfy. Just the right height for me to sleep on and thick enough to lean against
(Posted on 21 Sep 2024)
From:Karen
- Hamilton
Good product. Especially when on sale as pillow protector and pillowcases needed to be purchased too.
(Posted on 20 Sep 2024)
From:Wendy
- Alexandra
I think these might be the best pillows I have ever brought. They are larger than normal though so I had to buy some new pillow cases
(Posted on 20 Sep 2024)
From:Liz
- waikato
, was so excited thinking I might be comfortable at night but it’s 3 cheap pillows put into 1. Very disappointed
(Posted on 19 Sep 2024)
From:Pamela
- Christchurch
Not sure what I was going to get not having seen them but as I need to sleep with two pillows anyway thought I would give them a try. They are perfect for me as it turned out. The only downside is I haven’t got pillow cases to fit them but so far I have managed without them. Quite happy with purchase.XD
(Posted on 19 Sep 2024)
From:Tynelle
- Te Awamutu
Wouldn’t recommend, I tried to sleep with it but it’s pretty similar to my $14 pillows from the warehouse. Definitely not worth the money
(Posted on 16 Jul 2024)
From:Brian
- Whakatane
Pillow is absolutely perfect, I use it with one of the inserts removed, which makes it extremely comfortable, highly recommend this item.
(Posted on 1 Jul 2024)
From:Fran
- Upper Hutt
I have tried so many pillows but finally found this! I love it so bought more. My head sinks into it but it’s not to soft.
(Posted on 11 Apr 2024)
From:Sue
- Cambridge
Great pillows however you need lodge pillow cases. Yes lodge. Not large. While the pillows were a great price the pillow cases were not cheap.
(Posted on 5 Apr 2024)
From:Dianne
- Tokoroa
Love this adjustable set of pillows.
(Posted on 5 Apr 2024)
From:Rachel
- Taupo
I like a flat pillow so I just use one. It’s a bit softer than I was thinking it would be but I do like it
(Posted on 2 Apr 2024)
From:Murray
- Hamilton
The change to this pillow was changing. I sleep better and have reduced chronic neck and shoulder pain by about 80%
(Posted on 2 Apr 2024)
From:Lani
- Nelson
Great product. Being able to adjust it to suit the individual’s need is great.
(Posted on 29 Mar 2024)
From:Julie
- Hastings NZ
Not all its cracked up to be. Bought 1 each for my partner and myself and we both found that it compacted in the centre offering little support.
(Posted on 18 Mar 2024)
From:Gayleen
- Wanganui
This pillow has certainly has made my sleeping 100% better
(Posted on 15 Mar 2024)
From:Julie
- Rotorua
These are fantastic pillows. I love being able to adjust them to suit different sleeping positions and neck comfort!! Just a fabulous idea!!
(Posted on 13 Mar 2024)
From:Lindy
- Langs
3 pillows in one! Ingenious idea. I now have my perfect height with the added bonus of a fluffy pillow protector.
(Posted on 13 Feb 2024)
From:Lo
- Upper Hutt
Love this pillow! I am so fussy. This is super soft. Took out one of the inserts and it is perfect.
(Posted on 3 Jan 2024)
From:Karmyn
- Wellington
Great pillow. I had been using a memory foam pillow and I thought my sore neck was just from terrible posture at my desk. Turns out, it may have been my pillow. I didn’t realise how very, very soft the three layers are. I tried the three and that was a bit much but lovely, so I took one layer out and it is perfect. I am a tummy and side sleeper and it is great. My friend has also bought one so hopefully she finds it as good as I do.
(Posted on 27 Nov 2023)
From:Jennie
- Timaru
A wonderful comfortable pillow,great nights sleep. 100% better than using two separate pillows.
(Posted on 26 Oct 2023)
From:Ally
- Matakana
I need a good pillow as I have neck problems and this one is awesome and really comfortable. I can adjust it to give me really great support.
(Posted on 1 Oct 2023)
From:Bev
- Hamilton
This was suggested to me as a firm pillow but it’s not. It’s very soft. Another pillow I’ve spent a lot of $$ on I can’t use. Even with the 3 in one it’s still very soft.
(Posted on 30 Aug 2023)
From:Jo
- Palmerston North
Best Supporting pillow ever. So nice on my neck and shoulders
(Posted on 3 Jun 2023)
From:Kate
- Whangarei
Amazing pillow!! I purchased two of these gems and I have never slept so well and now everyone in the household wants one.
(Posted on 19 May 2023)
From:Chris
- Auckland
Great pillow/s! I love that it's adjustable, although I didn't need to as it was perfect out of the box. Will definitely buy another one in the future.
(Posted on 13 Dec 2022)
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