Solace Ellie Border Runner

 Returns Policy

 
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.

 
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:

 
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.

 
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.

 
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.

 
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:

 
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,

Wiri,

Auckland, 2102

  
Call us TOLL FREE on 0800 002 676 for further assistance.

 
Terms and Conditions

 
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).

 
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.

 
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.

 
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.

  
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.

 
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.

Need A Helping Hand?

Bath mats are generally around 50x80cm with a longer runner style bath mat measuring 50x100cm, these are great for baths and large tiled showers. Contour mats that coordinate with a bath mat are still very popular and generally measure around 50x50cm. Consider colour, size, material, durability, required maintenance and any safety features you might require when making your decision.

Coordinating Ranges

Most towel ranges will feature a bath mat option that coordinates perfectly mirroring any trim styles and colours. These will be in a heavier weight than the towel and are perfect for everyday use where your bath mats are laundered regularly.

Complementary Ranges

100% cotton is a popular choice for bath mats because of its natural absorbency and durability. Plain colours with interesting textures can tie in with existing neutrals or add a splash of colour to crisp white. On trend designs or patterns are fun for family bathrooms and can modernise a tired bathroom.

Microfibre is quick drying, soft and durable which make it an easy care choice for bath mats. Look for non slip backings for extra safety and even memory foam fill for a touch of luxury underfoot.

Polyester chenille is silky soft to touch and tends to not absorb as much water as cotton making it faster to dry. Chenille loops are extremely luxurious underfoot and feature a subtle lustre.

Bamboo bath mats are increasing in popularity and add a modern clean look. Bamboo has natural anti bacterial qualities which resist mould and they don’t require washing.

For showers over baths or where a secure footing is required in slippery areas consider a PVC bath mat. These are available with a round cut out that fits over the plug hole and feature a textured non slip surface.

Caring For Your Mat

How often you wash your bath mat depends on a few different factors

• If the mat has a non-skid rubber backing
• If your bathroom is used frequently
• If a lot of water is routinely splashed on the floor

If your rug has a non-skid rubber backing, it should be washed less frequently. Rubber backing can deteriorate with over washing. Rubber and hot water and not a good mix in terms of durability and its very important to always follow care instructions for each individual item.

To maintain a bathroom rug that has a rubber backing; only wash it once every 3 weeks.

If a bathroom is used frequently, mats need to be washed weekly If your bath mat is getting wet several times a day and can never fully dry in between it becomes the perfect environment for mould and bacteria to flourish.