Solace Microlatex Pillow
Style number: PI0120
Was $79.90
Now $39.90
Save $40.00
SOLACE MICROLATEX PILLOW
Outer - 100% Quilted Polyester
Inner - 100% Latex
Medium Pillow Support
40cm x 75cm
Our Solace Latex Pillow is designed to provide excellent support, by contouring to your head, neck, and shoulders. Filled with latex pieces, this pillow offers a soft yet supportive loft, giving superior comfort. Finished with a quilted cover & piped edge, the perfect pillow for year-round use.
Care Instructions
Hand wash only - Line dying is recommended - Tumble dry on a warm setting - Do not bleach or iron - May be dry cleaned.
For domestic use only.
Made in China
*Due to hygiene reasons we are unable to refund or exchange duvet inners, pillows or Mattress Toppers & Underlays so please choose carefully. An assistant can advise a product which is suitable for you.
Delivery Options:
Delivery to home - free standard delivery on orders over $200
Click and Collect - free on all orders including over sized items
Delivery Options
Delivery Charges
|
NZ Delivery |
Freight |
|
Orders of standard items up to $200 |
$7.50 |
|
Orders of standard items over $200 |
FREE* |
|
Bulky 1 |
$15 |
|
Bulky 2 |
$25 |
|
Bulky 3 |
$50 |
|
Bulky 4 |
$75 |
|
Bulky 5 |
$100 |
|
Bulky 6 |
$170 |
|
Bulky 7 |
$250 |
|
Bulky 8 |
$300 |
* Registered customers
All prices are for shipping within New Zealand. Currently we only ship within New Zealand.
All standard items are standard as regards freight except items marked Bulky 1, Bulky 2, Bulky 3, Bulky 4, Bulky 5, Bulky 6 and Bulky 7 where those specific charges apply.
For customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and D'Urville Island) We reserve the right to add a surcharge to the freight cost. We will contact you prior to dispatch for your approval.
Delivery Method
Online orders are delivered using PBT couriers and require a signature upon delivery so they can be tracked.
We only deliver to residential or business addresses. PO Boxes are not accepted for security reasons.
Please ensure you have your order delivered to an address where someone is available to sign for it. If you were unavailable to sign for an item when our courier called, we will leave a Card to Call (usually found in the letterbox) at the delivery address. This card details when the delivery was attempted, the number and what you need to do to have the items re-delivered.
What are my options for re-delivery of the item?
You can choose from one of the following options:
- Collection at a nearby PBT depot
- Re-direction to another address (for example you could have it delivered to your work during the day)
- Re-delivery to the original address (good if you know you will be available at the address to sign for delivery)
To avoid any inconvenience please consider the options of re-direction to another address where you will be available to sign for the item or collection from a nearby PBT depot.
Please note: We will not attempt to deliver again until we have heard from you.
If you decide that you would like PBT to attempt re-delivery again but are happy for them to leave the parcel at the address if you are not present then please ring PBT to arrange re-delivery and then fill out the "agreement to leave freight (parcel)" section on the card to call and leave it in the letterbox.
Returns
Returns Policy
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,
Wiri,
Auckland, 2102
Call us TOLL FREE on 0800 002 676 for further assistance.
Terms and Conditions
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.
Reviews
Here's what some of our customers are saying about this product
From:Alison
- Invercargill
I prefer a soft/medium pillow. I find this 1 a little on the firm side but it is a good height for me.
(Posted on 11 Aug 2024)
From:Joan
- KAITAIA
Great special and a good buy. Very comfy and soft.
(Posted on 6 Aug 2024)
From:Gabriel
- New Lynn Auckland
With current neck and upper back pain, I found this too uncomfortable to sleep on and goes hard as the night goes on.
(Posted on 23 Jul 2024)
From:Lara
- Nelson
I was sleep deprived after not adjusting to a new memory foam pillow after a week so went back to BB&B to see if I could get some help. I was taken care of by such a lovely young woman who went through every pillow in the store for me until I settled on this one. As a side sleeper it gives me enough support for my neck while also being spongy. It has plenty of give and is also airy. I do use 3 pillow cases as I don’t like to feel the chunks of latex inside the pillow.
(Posted on 10 Feb 2024)
From:Marie
- Pakuranga
I bought 3 on sale. We love them. Soft but firm enough for support. Family loves them too.
(Posted on 28 Dec 2023)
From:Phyllis
- Auckland New Zealand
Awesome went back to buy another 2 but sale was finished.
(Posted on 7 Sep 2023)
From:Shirley
- Hamilton NZ
My pillow is great, l seem to just float off to sleep. I crtainly needed a new one.8
(Posted on 29 May 2023)
Reply: Thank you for your feedback - we are glad to hear you love our product :) Regards, Customer Service
From:JUDY
- Te Puna
Outstanding customer service. bed bath & beyond have top quality bed linen and towels. Excellent.
(Posted on 26 Oct 2022)
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