Faulty Products


We stand by the quality of our products and services and will immediately rectify the situation if you receive any faulty or damaged product.

To return faulty/damaged items please either:

  • ·Visit your nearest store, along with acceptable proof of purchase (see section below), or
  • ·Call us on toll-free0800 002676 and we will advise you on how best to return the items to us.

Bed Bath & Beyond reserve the right to replace the faulty/damaged product with an undamaged product in the first instance.