Ardor Amelia Face Cloth 600gsm

 Returns Policy

 
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.

 
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:

 
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.

 
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.

 
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.

 
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:

 
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,

Wiri,

Auckland, 2102

  
Call us TOLL FREE on 0800 002 676 for further assistance.

 
Terms and Conditions

 
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).

 
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.

 
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.

 
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.

  
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.

 
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.

We recommend washing and drying your towels before you use them. Some new towels feature temporary finishes which can prevent full absorbency. Washing your bath towels first will remove any finishes and promote maximum absorbency. Good quality bath towels can last for up to 10 years with the right care. Always check the care label for specific instructions before washing.

• Vinegar Is Not Just For Salads

Pre-wash your towels with similar colours in warm water using around half the amount of washing powder than you usually use with 1 cup of white vinegar. The vinegar will help make your colours fast and prevent bleeding and it will also dissolve any detergent residue so you can keep using vinegar every 4 to 5 washes to retain absorbency.

• No Bleach Please

Bleach can weaken fibres over time and make towels less absorbent. It will also eventually begin to yellow-white towels. Fabric softeners should also be used with caution as they can leave a waxy type build-up which reduces absorbency and could damage fibres.

• Keep It Regular

Research has shown bath towels can retain a build-up of dead skin cells and are prone to mould if not dried thoroughly on a heated towel rail after use. We recommend washing towels every 3 to 5 uses to keep them fresh.

• Home And Dry

Dry bath towels immediately after washing, leaving them damp increases the chance of mould spores developing and they can develop a musty smell. Line dry or tumble dry following the specific care instructions on the towel. Bath Towels with decorative trims or borders may not be able to be tumble dried or should be dried on a lower heat. Tumble drying your towels for too long can damage fibres and lessen absorbency.