Woolrest 600Gsm Reversible NZ Wool Underlay
Style number: UN0005
WOOLREST 600GSM REVERSIBLE NZ WOOL UNDERLAY
450gsm NZ wool pile - 150gsm NZ wool fill
100% Cotton back
5 year guarantee
Elastic corners
Our wool underlay is fitting for year-round use and perfect for a cosy and relaxing sleep in Autumn and Winter. While the reversible side with 100% cotton sateen fabric can be used as a mattress topper in Spring and Summer.
Due to hygiene reasons we are unable to refund or exchange duvet inners, pillows or Mattress Toppers & Underlays so please choose carefully. An assistant can advise a product which is suitable for you.
Care Instructions:
Air before use. Do not wash. Do not bleach. Do not iron. Do not tumble dry. Dryclean only.
The Gold range is made in China.
Delivery Options:
Delivery to home - free standard delivery on orders over $200
Click and Collect - free on all orders including over sized items
Shipping & Returns
Delivery Charges
|
NZ Delivery |
Freight |
|
Orders of standard items up to $200 |
$7.50 |
|
Orders of standard items over $200 |
FREE* |
|
Bulky 1 |
$15 |
|
Bulky 2 |
$25 |
|
Bulky 3 |
$50 |
|
Bulky 4 |
$75 |
|
Bulky 5 |
$100 |
|
Bulky 6 |
$170 |
|
Bulky 7 |
$250 |
|
Bulky 8 |
$300 |
* Registered customers
All prices are for shipping within New Zealand. Currently we only ship within New Zealand.
All standard items are standard as regards freight except items marked Bulky 1, Bulky 2, Bulky 3, Bulky 4, Bulky 5, Bulky 6 and Bulky 7 where those specific charges apply.
For customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and D'Urville Island) We reserve the right to add a surcharge to the freight cost. We will contact you prior to dispatch for your approval.
Delivery Method
Online orders are delivered using PBT couriers and require a signature upon delivery so they can be tracked.
We only deliver to residential or business addresses. PO Boxes are not accepted for security reasons.
Please ensure you have your order delivered to an address where someone is available to sign for it. If you were unavailable to sign for an item when our courier called, we will leave a Card to Call (usually found in the letterbox) at the delivery address. This card details when the delivery was attempted, the number and what you need to do to have the items re-delivered.
What are my options for re-delivery of the item?
You can choose from one of the following options:
- Collection at a nearby PBT depot
- Re-direction to another address (for example you could have it delivered to your work during the day)
- Re-delivery to the original address (good if you know you will be available at the address to sign for delivery)
To avoid any inconvenience please consider the options of re-direction to another address where you will be available to sign for the item or collection from a nearby PBT depot.
Please note: We will not attempt to deliver again until we have heard from you.
If you decide that you would like PBT to attempt re-delivery again but are happy for them to leave the parcel at the address if you are not present then please ring PBT to arrange re-delivery and then fill out the "agreement to leave freight (parcel)" section on the card to call and leave it in the letterbox.
Delivery Options
Delivery Charges
|
NZ Delivery |
Freight |
|
Orders of standard items up to $200 |
$7.50 |
|
Orders of standard items over $200 |
FREE* |
|
Bulky 1 |
$15 |
|
Bulky 2 |
$25 |
|
Bulky 3 |
$50 |
|
Bulky 4 |
$75 |
|
Bulky 5 |
$100 |
|
Bulky 6 |
$170 |
|
Bulky 7 |
$250 |
|
Bulky 8 |
$300 |
* Registered customers
All prices are for shipping within New Zealand. Currently we only ship within New Zealand.
All standard items are standard as regards freight except items marked Bulky 1, Bulky 2, Bulky 3, Bulky 4, Bulky 5, Bulky 6 and Bulky 7 where those specific charges apply.
For customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and D'Urville Island) We reserve the right to add a surcharge to the freight cost. We will contact you prior to dispatch for your approval.
Delivery Method
Online orders are delivered using PBT couriers and require a signature upon delivery so they can be tracked.
We only deliver to residential or business addresses. PO Boxes are not accepted for security reasons.
Please ensure you have your order delivered to an address where someone is available to sign for it. If you were unavailable to sign for an item when our courier called, we will leave a Card to Call (usually found in the letterbox) at the delivery address. This card details when the delivery was attempted, the number and what you need to do to have the items re-delivered.
What are my options for re-delivery of the item?
You can choose from one of the following options:
- Collection at a nearby PBT depot
- Re-direction to another address (for example you could have it delivered to your work during the day)
- Re-delivery to the original address (good if you know you will be available at the address to sign for delivery)
To avoid any inconvenience please consider the options of re-direction to another address where you will be available to sign for the item or collection from a nearby PBT depot.
Please note: We will not attempt to deliver again until we have heard from you.
If you decide that you would like PBT to attempt re-delivery again but are happy for them to leave the parcel at the address if you are not present then please ring PBT to arrange re-delivery and then fill out the "agreement to leave freight (parcel)" section on the card to call and leave it in the letterbox.
Returns
Returns Policy
We appreciate that you want to shop with confidence, knowing if you are not completely satisfied with your purchase you can return it.
Goods purchased in-store may be returned within 14 working days, or within 30 working days for online purchases (excluding original freight charge), for an exchange, credit note or refund:
Items can be returned, provided:
i. Valid proof of purchase
ii. Goods are unused and in original condition.
iii. With packaging intact, labels and tickets attached.
Due to hygiene reasons, we have limitations surrounding exchanging and returns of products such as pillows, duvet inners, underlays, mattresses, toppers, protectors, comforters and other bedding and personal items.
Applies to Full-price, Sale and Clearance stock only. Seconds items cannot be returned.
Visit your nearest Bed Bath & Beyond store, or send the item back to us with the completed RETURNS packing slip:
Bed Bath & Beyond - RETURNS
5 Chonny Crescent,
Wiri,
Auckland, 2102
Call us TOLL FREE on 0800 002 676 for further assistance.
Terms and Conditions
This policy applies to all purchases made instore or online from Bed Bath & Beyond Ltd (BBB).
Exchange, credit note or refund - Any outstanding balance from an exchange or refund will be processed onto the same tender type used for the original purchase. The physical or digital card used to pay for the original purchase must be presented to verify a refund. Any outstanding balance will remain on a credit note and will not expire.
Valid proof of purchase includes; Original Customer Copy register receipt (printed from the store till at the time of purchase), bbb&me emailed receipt, online order invoice/packing slip, or a bank statement showing store/date/time/total transaction amount.
If a product is faulty, we will fulfil our obligations under the Consumer Guarantee’s Act to repair, replace or refund the product. BBB reserve the right to replace the faulty/damaged product for an exchange with an undamaged product in the first instance.
BBB reserves the right to decline to process a return if these conditions are not met, for example if the goods have been visibly used and are no longer in original condition.
BBB are not responsible for any returned item that is misplaced before it reaches our BBB RETURNS Team.
Reviews
Here's what some of our customers are saying about this product
From:Jess
- Northland
Arrived super quick.. Very comfy especially on colder nights.. Greta price highly recommend..
(Posted on 3 Apr 2024)
From:Hazel
- Waiuku
So warm and comfortable. Barely can get up in the morning lol
(Posted on 16 Mar 2024)
From:Kim
- Havelock North
I was impressed with the service and the product.
(Posted on 24 Jan 2024)
From:Kim
- Havelock North
I was impressed with the service and the product.
(Posted on 24 Jan 2024)
From:Mal
- Auckland
I highly recommend this product. It’s so warm for elderly parents on those cold nights.
(Posted on 3 Dec 2023)
From:Belinda
- Red Beach
Lovely and warm and allergy friendly. Exactly what we ordered. Very easy transaction and lovely ladies at Albany for pick up. Thank you
(Posted on 5 Nov 2023)
From:Keith
- Waikato
Top product and fast delivery
(Posted on 29 Sep 2023)
From:Samantha
- Governors Bay
Lovely fix definitely improves the comfort of my bed. A quality item.
(Posted on 26 Aug 2023)
From:Avalon
- Invercargill
The wool rest underlay is so comfortable and warm. Nice to snuggle into on a cold night
(Posted on 21 Aug 2023)
From:Lynne
- 8 Parklands Ava Mosgiel
Very good service and very good product.
(Posted on 8 Jul 2023)
From:Rya
- Gisborne
Love this underlay! Perfect for winter with the wool layer and love I can turn it over for summer!
(Posted on 7 Jul 2023)
From:Debbie
- Alma, North Otago
First time shopper and was really pleased with the service and delivery. Will be definitely purchasing again.
(Posted on 4 Jul 2023)
From:Paula
- Dannevirke
Excellent product and great price on special.
(Posted on 2 Jul 2023)
From:Sheryl
- Coromandel
Excellent product and price.
(Posted on 25 May 2023)
From:Pete
- Raumati South
Excellent woolrest. Quick delivery. Great service.
(Posted on 16 May 2023)
From:Nancy
Bought this as a gift. The receiver is very much enjoying the extra warmth it gives and added softness to the mattress
(Posted on 4 May 2023)
From:Phil
- Palmerston North
Good product, would have been better with skirt but corner fixings o.k. Takes chill off bed during winter and adds comfort. Fantastic fast service from BB&B. Will shop again.
(Posted on 30 Apr 2023)
From:Glennis
We are really pleased with this service and with the Woolrests. Effortless purchase. Great quality. On sale the bonus. Thank you.
(Posted on 20 Apr 2023)
From:Dianne
- Queenstown
Absolutely Brilliant Service. Fast and Efficient It is always the same when dealing with Bed Bath and Beyond!
(Posted on 16 Apr 2023)
From:Katrina
- Christchurch
Very happy prompt delivery and contact. Well packaged will buy online again thanks
(Posted on 31 Mar 2023)
From:Kirsty
This underlay was just what we were after to replace an old underlay. It has made the bed very comfy and soft to sleep on. Would highly recommend
(Posted on 1 Oct 2022)
From:Brioney
- Wairoa
Best thing since sliced bread. Would have given a 5 but no skirt, would be perfect otherwise. Cosy in winter and looking forward to reversing it in summer
(Posted on 9 Aug 2022)
Reply: Thank you Brioney, we have passed on your feedback to our online team, have a good day - Customer Service
From:Deborah
- Auckland
Excellent product. Most comfortable sleep I’ve had for awhile. Highly recommend.
(Posted on 2 Aug 2022)
From:Mary
- Ashburton
We are very happy with our purchase. Our bed is very comfy.
(Posted on 27 Jul 2022)
From:Christine
- Christchurch
The woolrest is just as described. It adds warmth to the bed.
(Posted on 27 Jul 2022)
From:Catherine
- Wellington
So happy to have found this. I made a special trip to another store that I thought would have the Woolrest brand but they had only two lesser-quality brands for about $350. We really wanted Woolrest, so I checked online and found this underlay at BBB at 50% off! It was delivered super-fast too. Score!
(Posted on 29 Jun 2022)
From:Tony
- Feilding
Great quick service with no problems or delays
(Posted on 27 Jun 2022)
From:tony
- rangitikei
my wife has severe hip pain! and waiting to have a hip replacement. Since we added the new "woolrest" to our mattress base she has had a much more comfortable restful nights sleep (and me too)
(Posted on 27 Jun 2022)
From:Gerard
- Invercargill
I am over the underlay malting, I wash and dry the top and bottom sheets separately to avoid spending more time with a fluff/ fur roller on the top sheets
(Posted on 28 Nov 2021)
From:Finn
- Auckland
NZ Wool at a great price! So far super impressed with the comfort - even though it’s the temp is getting hot at night I’m still gonna keep using with the wool side up as I feel like it’s still a lot cooler than my previous poly-fill mattress topper. Only downsides: not having full material for the sides instead of the elastic bands at each corner - but that doesn’t seem to be a problem - and also the cotton material is slightly stiff and crunchy/noisey - but not noticeable with the wool side up.
(Posted on 14 Nov 2021)
From:Sandra
- Waikato
Best thing since sliced bread, love the woolrest underlay, an absolute 5 star purchase.
(Posted on 3 May 2021)
From:Ruth
- Feilding
Bought to make a motorhome bed more comfortable which it did.
(Posted on 2 May 2021)
From:Bex
- Auckland
Extremely happy with my purchase! Bought while it was on special so it was really great value. Best wool topper I have owned, its beautiful and thick and makes our bed extra snugly & warm. Highly recommend this product!
(Posted on 26 Apr 2021)
From:Joanne
- levin
Great service. Very happy. Thank you
(Posted on 25 Apr 2021)
From:Nicole
- Auckland New Zealand
Love this perfect for the cooler weather and the woolly side is so soft its great fast delivery happy all around experience love Bed bath and Beyond
(Posted on 3 Apr 2021)
From:Janina
- Nelson
Thrilled with the purchase of my quality Woolrest underlay. It is extremely comfortable to sleep on. I love it!
(Posted on 20 Dec 2020)