FREQUENTLY ASKED QUESTIONS

» Do you have a loyalty card for regular customers?
At this stage we do not have a loyalty card but it is something we will consider in the future. In the meantime, please sign up for our email newsletter to receive exclusive offers.
» Do you sell gift vouchers?
Yes, we sell gift vouchers.
 
Gift vouchers are available for purchase instore and online.
Gift vouchers purchased online have a minimum purchase value of $20, and can only be redeemed instore.
 
» Do you sell your product at wholesale?
Bed Bath & Beyond offers wholesale pricing to a variety of commercial businesses including hotels, motels, gyms, schools and restaurants. Orders can be placed through any Bed Bath & Beyond store or direct at Head Office. Please contact Bed Bath & Beyond Head Office for a credit application form.
» Is Bed Bath & Beyond New Zealand associated with Bed Bath & Beyond USA?
No, we are a separate company.
» What is Bed Bath & Beyond's instore refund/exchange policy?
Bed Bath and Beyond is dedicated to providing quality products at affordable prices. If for some reason the product is faulty, we are happy to honour our obligations under the Consumer Guarantees Act provided you have proof of purchase. Due to hygiene reasons we are unable to refund or exchange duvet inners or pillows, so please choose carefully. An assistant can advise a product which is suitable for you.
» What methods of payment do you accept?
Bed Bath & Beyond accepts all major credit cards, cash, EFTPOS, Farmers Card and Q Card. Check out your monthly Q Card magazine for our latest member offers.
» Can I purchase online?
Yes, you can.
» Do you offer discounts for bulk purchases?
Yes, to wholesale and trade customers. Please contact Bed Bath & Beyond Head Office for further information.
» Sizing Guide
Measurements by size for Bed Bath and Beyond Duvet Covers & Duvet Inners 

Single:      140cm x 210cm
K Single:   180cm x 210cm
Double:     180cm x 210cm
Queen:      210cm x 210cm
King:         245cm x 210cm
S King:      265cm x 210cm
C King:      285cm x 210cm
These sizes are an indication only and can vary slightly from brand to brand.
 
Measurements by size for Bed Bath and Beyond Flat Sheets
 
Single:      180cm x 260cm
K Single:   200cm x 270cm
Double:     230cm x 265cm
Queen:      245cm x 270cm
King:         275cm x 270cm
S King:      290cm x 260cm
C King:      270cm x 310cm
These sizes are an indication only and can vary slightly from brand to brand.
 
Measurements by size for Bed Bath and Beyond Fitted Sheets & Valances
 
Single:       91cm x 193cm
K Single:   107cm x 203cm
Double:     137cm x 193cm
Queen:      152cm x 203cm
King:         168cm x 203cm
S King:      180cm x 203cm
C King:      203cm x 203cm
These sizes are an indication only and can vary slightly from brand to brand.
Please note the drop sizes vary from 35cm to 40cm



» Does Bed Bath and Beyond donate to charities / organisations?
Yes we do. Email donations@bbbretail.co.nz for a donations request form.  Then drop your completed donation request form to your nearest Bed Bath and Beyond store for consideration.

PLEASE NOTE: We are a New Zealand based company if you are after the USA Bed Bath & Beyond please contact www.bedbathandbeyond.com